Question 1

Is there a free plan?

Accepted Answer

Yes — Shortly is free forever. Create short links, track analytics, generate QR codes, and use one API key at no cost.

Question 2

What happens when I hit the free limits?

Accepted Answer

Free accounts can create up to 50 links and 1 API key. When you reach the limit, you can upgrade to Pro for 5,000 links and 5 API keys, or Business for unlimited links.

Question 3

Can I use my own custom domain?

Accepted Answer

Custom domains are available on Pro and Business plans. Connect any domain you own, add a DNS record, and we'll issue SSL automatically.

Question 4

Do you offer an API?

Accepted Answer

Yes. Every account can generate API keys and use the REST API with rate limits. Pro and Business plans include more keys and higher limits.

Question 5

How does the 30-day refund policy work?

Accepted Answer

If you're not happy with your paid plan, you can request a full refund within 30 days of your order through our payment provider, Paddle.

Question 6

Do I need a credit card to start?

Accepted Answer

No. The free plan requires no credit card. You only need payment details when you choose to upgrade.

Simple, transparent pricing

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Frequently asked questions

Shortly by SwiftLink pricing — free, Pro, and Business plans